Customer Service Specialist — Growth & Training Opportunities

Edurake; Florida; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing support

Welcoming workplace

Opportunities for growth

Competitive compensation

Collaborative team

Job summary

Edurake in Florida is seeking a customer-focused Customer Service Representative to help deliver excellent service and build positive customer relationships.

The role involves answering questions about products and procedures, providing accurate information in a courteous manner, and collaborating with colleagues to maintain high service quality. Training and ongoing support are provided, with opportunities for professional growth.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, patient, and solution-oriented attitude.
• Ability to remain professional in challenging situations.
• Good organizational skills and attention to detail.
• Dependable and comfortable working as part of a team.
• Previous customer service experience is welcome but not required.

Responsibilities

• Assist customers with questions about products, services, and company procedures.
• Provide accurate information in a courteous and professional manner.
• Listen carefully to customer concerns and identify appropriate solutions.
• Resolve routine service issues or refer complex requests to the appropriate team.
• Collaborate with colleagues to support service quality and customer satisfaction.

Skills

Verbal communication

Interpersonal skills

Patience and problem-solving

Teamwork

Attention to detail

Customer service experience welcome

Job description

Edurake in Florida is seeking a customer-focused Customer Service Representative to help deliver excellent service and build positive customer relationships.

The role involves answering questions about products and procedures, providing accurate information in a courteous manner, and collaborating with colleagues to maintain high service quality. Training and ongoing support are provided, with opportunities for professional growth.