Editorial Operations Coordinator

Informa PLC; United States; Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Pension scheme

Life assurance

Employee assistance programme

Share Match

Wellbeing programs

Job summary

Informa PLC's Taylor & Francis Group is seeking an Editorial Office Coordinator to support Editorial Operations, handling editorial administration and supplier management for a broad portfolio of journals.

You will use ScholarOne Manuscripts and Editorial Manager, assist editors and authors, generate reports, drive process improvements, and collaborate across departments to ensure timely, accurate publication workflows.

Qualifications

• Experience using ScholarOne Manuscripts and Editorial Manager.
• Support editors and associate editors of international journals.
• Provide editorial administration and supplier management support.
• Handle submission numbers, processing times, and statistics.
• Assist authors, referees and editors with queries.
• Maintain accurate records within production systems.
• Build relationships across departments and with external stakeholders.
• Provide project support and drive process improvements.

Responsibilities

• Manage content flow across a portfolio of titles to target speed and quality.
• Audit supplier performance with the supplier team.
• Escalate supplier issues as needed and provide resolutions.
• Prepare reports and analyze submission numbers and processing times.
• Provide excellent customer service within agreed timeframes.
• Participate in internal and external meetings and communications.
• Contribute to process improvements within Editorial Office.

Skills

Editorial administration

Supplier management

Communication skills

Attention to detail

Project management

Data analysis

Customer service

Team player

Growth mindset

Lifelong learner

Tools

ScholarOne Manuscripts

Editorial Manager

Job description

Informa PLC's Taylor & Francis Group is seeking an Editorial Office Coordinator to support Editorial Operations, handling editorial administration and supplier management for a broad portfolio of journals.

You will use ScholarOne Manuscripts and Editorial Manager, assist editors and authors, generate reports, drive process improvements, and collaborate across departments to ensure timely, accurate publication workflows.