EDI Operations Specialist

David; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) match

Company equity

Gym expenses

Job summary

David, a growing food brand, is seeking an EDI Operations Associate to scale our retail data connections across mass, club, grocery, and distributor channels.

You will own onboarding, certification, and integration architecture between ERP, warehouse, and transportation systems while building master data discipline to keep orders flowing as we expand.

The role sits in New York City, with a 100-120K salary and equity opportunities, plus comprehensive benefits and a 401(k) match.

Qualifications

• 3+ years owning EDI in a CPG, food, or consumer products environment.
• Fluency in ANSI X12 with the ability to read envelopes and interpret rejections.
• Hands-on experience across 850/855/856/810/860/997/875/880 and 940/943/945 transactions.
• NetSuite experience, especially with EDI connectors and related records.
• Experience with Orderful’s EDI platform.

Responsibilities

• Own the daily transaction queue end to end, triaging and troubleshooting.
• Diagnose across partner X12, connector configuration, ERP master data, pricing, and warehouse handoff.
• Replace manual workarounds with automated flows and build monitoring.
• Lead onboarding, testing, certification, and go-live for new partners.
• Own the trading partner integration architecture and data master rules.

Skills

EDI ownership

ANSI X12

NetSuite experience

EDI connectors

Cross-functional communication

Tools

Orderful

Job description

David creates tools to increase muscle and decrease fat. Our first product is a protein bar. More broadly, David is a platform to develop high-protein, low-calorie, blood-sugar-friendly foods that are craveable.

This is a compelling opportunity to join an exciting new food brand as we enter a critical growth stage. David is led by CEO Peter Rahal, the Co-founder and Former CEO of RXBAR ($600M exit to Kellogg in 2017). We have strong aspirations to become the most popular high-protein bar in North America and beyond.

Role Overview

The EDI Operations Associate owns the systems connections that allow David's retail business to scale. As David expands across mass, club, grocery, and distributor channels, every new account, distribution center, and co-manufacturer adds a data connection that has to work perfectly for our products to move. This role will sit in the raw data resolving the exception holding up today's shipments and will own the vision for what David's data infrastructure looks like years from now. You will lead trading partner onboarding and certification, own integrations between our ERP, warehouse, and transportation systems, set the architecture that ties them together, and build the master data discipline and automation that keep orders flowing as the account base grows.

Key Responsibilities

Order Flow and Exception Management

• Own the daily transaction queue end to end, including triaging and troubleshooting
• Diagnose across the full stack: partner X12, connector configuration, ERP master data, pricing, and warehouse handoff
• Convert recurring failures into preventive policy or configuration fixes, not one-off repairs
• Replace manual workarounds across order ingestion, acknowledgment, and invoicing with automated flows
• Build the monitoring and reporting that tracks stuck orders, aging exceptions, ingestion cycle time, and partner compliance

Trading Partner Onboarding & Certification

• Run onboarding end to end, including trade requests, specifications, configuration, testing, certification, and go-live
• Keep third-party testing and certification projects on schedule
• Seed the customer, DC, item, and pricing records a new partner needs ahead of go-live
• Expand document coverage into new transaction sets as partner requirements grow

Integrations, Architecture, and Vendor Management

• Own the trading partner integration architecture: which documents flow where, what runs as EDI versus API, and where system-of-record boundaries sit
• Scope new partner and warehouse connections with the NetSuite & Integrations team, who own the connector and iPaaS layer
• Own vendor relationships across the stack

Documentation & Master Data Ownership

• Build reusable onboarding playbooks - document partner specifications, configurations, mapping logic, master data conventions, and troubleshooting runbooks
• Supply the transaction-level evidence behind compliance and deduction disputes
• Own the customer, DC hierarchy, item cross-reference, GTIN and UPC key, and price level data every document depends on

What You'll Bring

Required

• 3+ years owning EDI in a CPG, food, or consumer products environment
• Deep fluency in ANSI X12 (e.g., you can read a raw envelope, interpret a rejected acknowledgment, and determine whether the problem is ours or the partner's)
• Hands‑on experience across retail and grocery transactions (850, 855, 856, 810, 860, 997, 875, 880) and warehouse transactions (940, 943, 945)
• Direct NetSuite experience, specifically with EDI connectors and the customer, item, and pricing records they depend on.
• Experience with Orderful’s EDI platform preferred
• Clear communication with non-technical partners across Retail, Finance, and Supply Chain

Practicalities:

• We work in the office 5 days per week in New York City – when culture lines up, it is fun to be in the office together.
• Salary: $100-120K per year, inclusive of cash bonus based on attainment of company targets.
• Company equity opportunity on top of cash compensation.
• 100% covered Health, Vision, Dental Insurance
• 401(k) with 4% match
• Additional perks, such as covered gym expenses.