EDI Operations & Integrations Lead (Equity)

Medici Brands; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

401(k) with company match

Gym expenses covered

Substantial PTO

Job summary

David is seeking an EDI Manager to own and scale the data connections across mass, club, grocery, and distributor channels. You will lead onboarding, certification, and the integrations between ERP, warehouse, and transportation systems while building a master data discipline to keep orders flowing as the customer base grows.

The role combines hands-on exception resolution with a long-term vision for comprehensive data architecture.

Qualifications

• 3+ years owning EDI in a CPG, food, or consumer products environment selling through mass, club, grocery, and distributor channels
• Deep fluency in ANSI X12 — read a raw envelope, interpret a rejected acknowledgment, and determine root cause
• Hands-on experience across retail and grocery transactions (850, 855, 856, 810, 860, 997, 875, 880) and warehouse transactions (940, 943, 945)
• Direct NetSuite experience, specifically with EDI connectors and the customer, item, and pricing records they depend on
• Experience with Orderful's EDI platform
• Experience managing implementation consultants and platform vendors
• Clear communication with non-technical partners about order flow issues
• Interest in building a brand with a mission to increase muscle and decrease fat

Responsibilities

• Own the daily transaction queue end to end, including triaging and troubleshooting
• Diagnose across the full stack: partner X12, connector configuration, ERP master data, pricing, and warehouse handoff
• Convert recurring failures into preventive policy or configuration fixes
• Replace manual workarounds across order ingestion, acknowledgment, and invoicing with automated flows
• Build the monitoring and reporting that tracks stuck orders, aging exceptions, ingestion cycle time, and partner compliance
• Run onboarding end to end, including trade requests, specifications, configuration, testing, certification, and go-live
• Keep third-party testing and certification projects on schedule
• Seed the customer, DC, item, and pricing records a new partner needs ahead of go-live
• Expand document coverage into new transaction sets as partner requirements grow
• Own the trading partner integration architecture: which documents flow where, what runs as EDI vs API
• Scope new partner and warehouse connections with the NetSuite & Integrations team
• Own vendor relationships across the stack
• Build reusable onboarding playbooks – document partner specifications, configurations, mapping logic, master data conventions, and troubleshooting runbooks
• Supply the transaction-level evidence behind compliance and deduction disputes
• Own the customer, DC hierarchy, item cross-reference, GTIN and UPC key, and price level data per document

Skills

EDI ownership

ANSI X12 fluency

Retail/grocery EDI

NetSuite experience

Orderful platform

Vendor management

Clear non-technical communication

Brand-building mindset

Tools

NetSuite

Orderful

Job description

David is seeking an EDI Manager to own and scale the data connections across mass, club, grocery, and distributor channels. You will lead onboarding, certification, and the integrations between ERP, warehouse, and transportation systems while building a master data discipline to keep orders flowing as the customer base grows.

The role combines hands-on exception resolution with a long-term vision for comprehensive data architecture.