ED Unit Secretary - Evening Shift Admin & Front Desk

Mass General Brigham - Salem Hospital; Salem (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support Associate to assist in a patient care unit. You will handle clerical tasks, answer phones, greet visitors, maintain patient records, and support nursing staff according to established procedures.

Qualifications include a high school diploma and 0-1 year of clerical or customer service experience. Proficiency in Microsoft Office and strong patient-facing service are essential.

Qualifications

• High School Diploma or Equivalent required.
• experience in a clerical support or customer service role 0-1 year preferred.
• Computer skills Microsoft Office.
• Strong follow up and resolution.
• Ability to prioritize and manage multiple tasks.
• Strong patient/customer service skills.
• Ability to learn new software systems and technology skills.
• Adjusting actions in relation to others' actions.

Responsibilities

• Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
• Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.

Skills

Microsoft Office

Follow up

Prioritization

Patient service

Learning software

Adaptability

Education

HS Diploma

Job description

Mass General Brigham is seeking an Administrative Support Associate to assist in a patient care unit. You will handle clerical tasks, answer phones, greet visitors, maintain patient records, and support nursing staff according to established procedures.

Qualifications include a high school diploma and 0-1 year of clerical or customer service experience. Proficiency in Microsoft Office and strong patient-facing service are essential.