Evening Unit Admin Assistant – Patient Care

massgeneralbrigham; Salem (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking a clerical support professional to assist a patient care unit onsite in Salem, MA. The role includes administrative duties, data entry, and troubleshooting, with responsibilities extending to basic nursing support as appropriate within policy.

Onsite location at 3 Dove Ave. Ideal candidates have a High School Diploma (or equivalent) and 0–1 year clerical or customer service experience, with proficiency in Microsoft Office and strong communication skills.

Qualifications

• Clerical/administrative experience preferred
• Experience in patient care settings is a plus
• Strong customer service and communication skills

Responsibilities

• Provide administrative support to a nursing unit group
• Distribute information and manage office/clinical reception operations
• Answer phones, greet visitors, and maintain patient records

Skills

Computer skills

Follow up & resolution

Prioritization

Patient/customer service

Learning new software

Interpersonal adaptability

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Mass General Brigham is seeking a clerical support professional to assist a patient care unit onsite in Salem, MA. The role includes administrative duties, data entry, and troubleshooting, with responsibilities extending to basic nursing support as appropriate within policy.

Onsite location at 3 Dove Ave. Ideal candidates have a High School Diploma (or equivalent) and 0–1 year clerical or customer service experience, with proficiency in Microsoft Office and strong communication skills.