Patient Care Assistant II - Unit Secretary

Mass General Brigham; Boston (MA); Remote; USD 30,000 - 45,000; Part time

Job summary

Mass General Brigham’s 7 North unit is seeking a Part-Time, Per Diem Unit Secretary to support the Patient Care Team. Responsibilities include handling phones, coordinating tests and discharges, and maintaining electronic medical records with attention to accuracy and privacy.

The role requires a High School diploma, English proficiency, and básica familiarity with hospital documentation systems. Previous CNA/PCT experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Ability to effectively speak, read, and write in English.
• Experience with hospital clerical duties and patient care support is preferred.
• Ability to enter and retrieve computerized information and maintain records.

Responsibilities

• Answer unit phones and route calls/messages to the appropriate staff.
• Coordinate patient tests, appointments, and referrals.
• Maintain patient medical records in accordance with hospital policy.
• Assist with admissions, discharges, and transfers.
• Support bed management and discharge planning processes.
• Provide back‑up coverage for patient transport and unit operations.

Skills

Communication

English fluency

Organizational skills

Teamwork

Education

High School diploma or equivalent

Tools

Meditech

Job description

Mass General Brigham’s 7 North unit is seeking a Part-Time, Per Diem Unit Secretary to support the Patient Care Team. Responsibilities include handling phones, coordinating tests and discharges, and maintaining electronic medical records with attention to accuracy and privacy.

The role requires a High School diploma, English proficiency, and básica familiarity with hospital documentation systems. Previous CNA/PCT experience is a plus.