Ed Tech Applications Support Specialist

KIPP Texas Public Schools; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Life insurance and disability plans

Job summary

A prominent educational organization in Dallas is seeking a Support Analyst for Ed Tech Applications to oversee and maintain various educational technology solutions. This full-time role will involve technical leadership, documentation, and customer service. Ideal candidates should have at least two years of experience in IT/application support and demonstrate strong planning and organizational skills. Join a mission-driven community committed to educational excellence.

Qualifications

• Ability to communicate with all levels within the organization.
• Experience working with academic/business groups.

Responsibilities

• Serve as the technical lead for ed tech applications.
• Document system requirements and training materials.
• Resolve application-related issues effectively.

Skills

Ability to perform effectively in a dynamic environment

Excellent planning and organizational skills

Customer-focused and goal-oriented

Skilled in IT problem diagnosis and resolution

Experience writing technical documents

Education

Two or more years of professional experience in IT or application support

Experience in a school district, non-profit or government agency

Tools

Certifications in educational technology platforms

Job description

A prominent educational organization in Dallas is seeking a Support Analyst for Ed Tech Applications to oversee and maintain various educational technology solutions. This full-time role will involve technical leadership, documentation, and customer service. Ideal candidates should have at least two years of experience in IT/application support and demonstrate strong planning and organizational skills. Join a mission-driven community committed to educational excellence.