Ed Tech Applications Support Analyst

KIPP Texas Public Schools; San Antonio (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Life insurance and disability plans

Job summary

A leading educational institution in San Antonio is seeking a Support Analyst for Ed Tech Applications to maintain and support educational technology solutions. The role includes onboarding applications, user support, and vendor interaction. Ideal candidates should have IT support experience, strong organizational skills, and alignment with core educational values. This position offers a salary range of $60,000 to $65,000.

Qualifications

• Ability to perform in a dynamic and complex operating environment.
• Strong work ethic and passionate attitude to support the mission.
• Experience writing technical documents to capture business needs.

Responsibilities

• Support and maintain ed tech data and application solutions.
• Assist departments in onboarding new ed tech applications.
• Provide end-user support and training.

Skills

Customer-focused

Excellent planning and organizational skills

IT problem diagnosis and resolution

Communication skills

Attention to detail

Education

Two or more years of professional experience in IT or application support

Tools

ITIL

PMP

Google Workspace

Job description

A leading educational institution in San Antonio is seeking a Support Analyst for Ed Tech Applications to maintain and support educational technology solutions. The role includes onboarding applications, user support, and vendor interaction. Ideal candidates should have IT support experience, strong organizational skills, and alignment with core educational values. This position offers a salary range of $60,000 to $65,000.