ED Registration Lead: Patient Access & Flow

CarolinaEast Health; New Bern (NC); On-site; USD 48,000 - 62,000; Full time

Job summary

CarolinaEast Health System is seeking an Emergency Department Registration Supervisor to oversee ED patient registration activities at our medical center. You will lead the registrar team, assign responsibilities, and ensure efficient patient flow and accurate data collection to uphold regulatory standards.

Reporting to the leadership team, you will maintain staffing levels, promote patient satisfaction, and drive service excellence across the ED registration function.

Qualifications

• Requires visual and hearing acuity with strong oral and written communication.
• Requires numerical ability and data-entry accuracy.
• Ability to work effectively with others and demonstrate tact and diplomacy.
• Maintains calm and effective performance under stress.
• Aptitude to collect, organize, and evaluate data.
• Good judgment and decision-making under delegated authority.
• Physical ability to walk, stand, or sit for long periods and lift up to 20 pounds.
• Delivers outstanding customer service aligned with standards.

Job description

CarolinaEast Health System is seeking an Emergency Department Registration Supervisor to oversee ED patient registration activities at our medical center. You will lead the registrar team, assign responsibilities, and ensure efficient patient flow and accurate data collection to uphold regulatory standards.

Reporting to the leadership team, you will maintain staffing levels, promote patient satisfaction, and drive service excellence across the ED registration function.