ED Registration Coordinator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstHealth of the Carolinas is seeking a Registration Coordinator to manage patient registration, verify insurance benefits, and gather accurate demographic information at our Pinehurst campus. The role supports timely admissions and smooth patient flow in a busy health care setting.

Responsibilities include handling pre-certifications, posting payments, and assisting patients with financial applications as needed.

Qualifications

• High school diploma or GED is required.
• Understanding of medical terminology is preferred.
• Two years' experience in a medical-related field is preferred.
• Bilingual skills are preferred.

Responsibilities

• Register patients and verify insurance benefits and demographics.
• Process pre-certifications and payments; applicant financial assistance as needed.

Skills

Verbal communication

Multitasking

Typing 35 wpm

Computer literacy

Education

High School Diploma or GED

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

• We offer a competitive benefits package including membership to our fitness centers.

Responsibilities

The Registration Coordinator is responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information. Responsibilities will also include payment collection and posting, and financial assistance applications as needed.

This position isdeemed*essential *. Essential staff are expected to report to work during inclement weather.

Qualifications

Bilingual skills preferred. High School diploma or GED required. Able to work weekends, holidays and shift rotations as needed.

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of this position:

Education/formal training/licenser/certification/experience:

High school graduate (or equivalent). Understanding of medical terminology. Twoyears’ experiencein a medical related field preferred.

Additional Skills:

Strong verbal communication skills. Effectivelyableto manage multiple tasks in an organizedmanner. Must be able to type 35wpm and be computer literate. The candidate/employee must be committedto excellent customer service when dealing with all types of patients, internal and external.

Working Conditions/Physical Demand

Primary office environment/workstation. Potential exposure to communicable disease.

• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Crouching: Bending the body downward and forward by bending the legs and the spine
• Standing,walkingand sitting for extended periods of time
• Medium physical effort isrequiredinlifting upto 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds.

Essential Sensory Requirements:

• Talking: Expressing or exchanging ideasby means ofthe spoken word; able to read, write,speakandcomprehendthe English Language.
• Hearing: Perceiving the nature of sound by ear.
• Acuity, Far: Clarity of vision at 20 feet or more. Acuity, Near: Clarity of 20 inches or less

Essential Mental Requirements:

• Able to perform in frequent stressful situations

Exposure to Hazards:

• Constant exposure to chemicals, infectious, electrical and fire hazards. Exposure to blood and body fluids requiring Biohazard protection.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.