Registration Coordinator Women & Children's

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 31,000 - 42,000; Full time

Job summary

FirstHealth of the Carolinas is seeking a friendly, detail‑oriented patient registrar to join our front desk in Pinehurst, NC. You will register patients, verify insurance, update demographics, and maintain a customer‑centered approach with both patients and medical staff.

This role requires clear communication, the ability to juggle multiple tasks, accurate typing (minimum 35 wpm), and a commitment to excellent service. Shifts include days, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical‑related field preferred.
• Bilingual skills preferred.
• Strong verbal communication skills.
• Ability to manage multiple tasks effectively.
• Proficient in typing (minimum 35 wpm) and computer literate.
• Commitment to excellent customer service.

Responsibilities

• Register patients accurately and efficiently.
• Verify insurance.
• Demographic verification: ensure all patient information is up to date.
• Maintain a customer‑centric approach with patients and medical staff.
• Provide clear and effective communication with patients and medical staff.
• Administrative duties: manage multiple tasks, documentation, and follow-ups.
• Telephone patient registration, preparation, and scanning of medical records. Shifts include days, evenings, weekends, and holidays.
• Provide clear communication with patients and medical staff.
• Perform various administrative duties and documentation, including follow-ups.
• Handle telephone patient registration, prep and scanning of medical records; shifts include days, evenings, weekends, and holidays.

Skills

Strong verbal communication

Multitasking

Typing 35 wpm

Customer service

Education

High school diploma or GED

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Responsibilities

• Patient Registration: Register patients accurately and efficiently.
• Insurance Verification: Verify insurance.
• Demographic Verification: Ensure all patient demographic information is up to date.
• Customer Service: Maintain a customer‑centric approach when dealing with all types of patients, both internal and external.
• Communication: Provide clear and effective communication with patients and medical staff.
• Administrative Duties: Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues.
• Telephone patient registration, preparation and scanning of medical records. Shifts include days, evenings, weekends, and holidays.

Qualifications

• Education and Experience: High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical‑related field preferred.
• Bilingual skills preferred.
• Skills:
  • Strong verbal communication skills.
  • Ability to manage multiple tasks effectively.
  • Proficient in typing (minimum 35 wpm) and computer literate.
  • Commitment to excellent customer service.
• Working Conditions / Physical Demands: Primary office environment/workstation; potential exposure to communicable diseases; physical requirements include: stooping, crouching, standing, walking, and sitting for extended periods; medium physical effort required, including lifting up to 40 pounds and frequently carrying objects weighing up to 20 pounds.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.