Patient Access & Registration Specialist

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstHealth of the Carolinas is seeking an administrative professional to assist with patient registration, insurance verification, and payment processing in a central North Carolina health system. The role emphasizes accuracy, efficient data handling, and clear communication with patients and clinical staff.

Applicants should have a high school diploma or GED, familiarity with medical terminology, and strong typing and computer skills.

Qualifications

• High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical-related field preferred.
• Bilingual skills preferred.
• Strong verbal communication and ability to multitask.
• Proficient in typing and computer literacy.
• Commitment to excellent customer service.

Responsibilities

• Patient Registration: Register patients accurately and efficiently.
• Insurance Verification: Verify insurance benefits and pre-certifications.
• Demographic Verification: Ensure all patient demographic information is up to date.
• Payment Handling: Collect and post payments, and assist with financial assistance applications as needed.
• Customer Service: Maintain a customer‑centric approach when dealing with all types of patients, both internal and external.
• Communication: Provide clear and effective communication with patients and medical staff.
• Administrative Duties: Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues.

Skills

Strong verbal communication

Multitasking

Typing 35 wpm

Computer literacy

Customer service

Bilingual

Education

High school diploma or GED

Job description

FirstHealth of the Carolinas is seeking an administrative professional to assist with patient registration, insurance verification, and payment processing in a central North Carolina health system. The role emphasizes accuracy, efficient data handling, and clear communication with patients and clinical staff.

Applicants should have a high school diploma or GED, familiarity with medical terminology, and strong typing and computer skills.