ED Patient Services Coordinator

CH_050 Cayuga Medical Center at Ithaca, Inc.; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is hiring a Patient Services Representative for the Emergency Department at Cayuga Medical Center in Ithaca, NY. The role focuses on patient intake, verification of demographics, and facilitating admissions, discharges, and transfers in a busy ED setting.

Strong organizational, interpersonal and communication skills are essential. Proficiency in Microsoft Office and a professional appearance are required to ensure smooth, compliant patient interactions and billing processes.

Qualifications

• Requires a high school diploma or equivalent.
• Professional manner and appearance are essential.
• Strong interpersonal and communication skills are required.
• Meticulous attention to detail is necessary.
• Ability to work independently in a fast-paced medical environment.

Responsibilities

• Greet and check-in patients; verify and update demographics.
• Assist patients with consent forms; process payments for services.
• Initiate calls, pages, and triage phone lines; support admissions, discharges and transfers.

Skills

High school diploma

Professional demeanor

Interpersonal skills

Communication skills

Detail-oriented

Independent work

Tools

Microsoft Office Suite

Job description

Cayuga Health is hiring a Patient Services Representative for the Emergency Department at Cayuga Medical Center in Ithaca, NY. The role focuses on patient intake, verification of demographics, and facilitating admissions, discharges, and transfers in a busy ED setting.

Strong organizational, interpersonal and communication skills are essential. Proficiency in Microsoft Office and a professional appearance are required to ensure smooth, compliant patient interactions and billing processes.