Patient Services Front Desk Specialist - Evening/Night (Onsite)

Cayuga Medical Center; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative for Cayuga Medical Center Emergency Department. This on-site role handles patient intake, greeting and check-in, demographics verification, and assisting with consent forms.

You will receive payments for services, initiate calls and triage, and support admissions, discharges and transfers. The flexible evening/night shifts, weekend/holiday rotation, and competitive hourly pay reflect our commitment to excellent patient care.

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.

Responsibilities

• Patient intake: greet and check-in patients; verify demographics.
• Assist patients with filling out consent forms.
• Receive and process cash and credit card payments for services.
• Initiate calls, pages, and triage phone calls.
• Assist in admissions, discharges, transfers and other customer service/clerical duties.

Skills

Interpersonal skills

Communication

Attention to detail

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative for Cayuga Medical Center Emergency Department. This on-site role handles patient intake, greeting and check-in, demographics verification, and assisting with consent forms.

You will receive payments for services, initiate calls and triage, and support admissions, discharges and transfers. The flexible evening/night shifts, weekend/holiday rotation, and competitive hourly pay reflect our commitment to excellent patient care.