ER Patient Services Specialist | Flexible Shifts

CH_050 Cayuga Medical Center at Ithaca, Inc.; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative for the Emergency Department. You will handle patient intake, payments, and front-desk duties in a fast-paced medical environment. This onsite role requires strong organization and a professional demeanor to greet patients and support clinical teams.

Shifts include flexible hours with evening and overnight coverage. The position includes weekend and holiday rotations and offers competitive wages and benefits.

Qualifications

• High school diploma or equivalent required.
• Professional manner and appearance expected.
• Strong interpersonal and communication skills required.
• Meticulous attention to detail is essential.
• Ability to work independently in a medical office environment.

Responsibilities

• Greet and check-in patients and verify demographics.
• Assist patients with consent forms and payments.
• Process cash and credit card payments for services.
• Initiate calls, pages, and triage phone lines.
• Support admissions, discharges, transfers, and clerical duties.

Skills

High school diploma

Professional manner

Strong interpersonal

Meticulous attention to detail

Ability to work independently

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative for the Emergency Department. You will handle patient intake, payments, and front-desk duties in a fast-paced medical environment. This onsite role requires strong organization and a professional demeanor to greet patients and support clinical teams.

Shifts include flexible hours with evening and overnight coverage. The position includes weekend and holiday rotations and offers competitive wages and benefits.