ED Patient Access Lead — Elevate Patient Experience

r1rcm; Lehi (UT); On-site; USD 42,000 - 67,000; Full time

Job summary

R1 is seeking a Team Lead, Patient Access in Lehi, UT to oversee daily ED patient registration, scheduling, and front-end revenue cycle activities in a fast-paced environment.

You will lead and mentor the Patient Access team, coordinate with clinicians and admins, ensure efficient patient flow, and drive improvements in service quality and operational performance while maintaining compliance and high patient satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience working with reports, spreadsheets, and operational data.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate patient registration and front-end processes in the ED.
• Ensure efficient patient flow and exceptional service.
• Answer day-to-day questions and support staff.
• Collaborate with leadership to meet goals and priorities.
• Ensure compliance with policies and regulatory requirements.

Skills

Leadership

Customer service

Communication

Team collaboration

Data handling / reporting

Education

High School Diploma or equivalent

Job description

R1 is seeking a Team Lead, Patient Access in Lehi, UT to oversee daily ED patient registration, scheduling, and front-end revenue cycle activities in a fast-paced environment.

You will lead and mentor the Patient Access team, coordinate with clinicians and admins, ensure efficient patient flow, and drive improvements in service quality and operational performance while maintaining compliance and high patient satisfaction.