Patient Access Lead: Elevate the Patient Experience

100 LCMC Health; New York (NY); On-site; USD 60,000 - 84,000; Full time

Job summary

LCMC Health is seeking a Patient Access Lead to oversee scheduling, registration, and admissions with a patient‑first mindset. You will lead by example, coordinate coverage, cross‑train staff, and adapt to patient and provider needs, ensuring accurate records and smooth front‑end operations.

You will guide teams, resolve issues, and contribute to process improvements while maintaining a polished, professional presence.

Qualifications

• High School Diploma/GED or 3+ years of customer service or healthcare experience.
• Lead with purpose.
• Support every patient journey!

Responsibilities

• Greet patients and schedule appointments.
• Register patients and maintain accurate records.
• Review and collect financial responsibility.
• Update EMR and communicate with providers.
• Balance cash drawers and daily logs.
• Support staffing, training, and process improvements.

Job description

LCMC Health is seeking a Patient Access Lead to oversee scheduling, registration, and admissions with a patient‑first mindset. You will lead by example, coordinate coverage, cross‑train staff, and adapt to patient and provider needs, ensuring accurate records and smooth front‑end operations.

You will guide teams, resolve issues, and contribute to process improvements while maintaining a polished, professional presence.