ED Patient Access Coordinator II

Baptist-Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health in Nassau Crossing, Yulee, FL, seeks a Patient Access Representative II to support registration, scheduling, insurance verification, and financial clearance in a fast-paced Emergency Department environment.

The role emphasizes accuracy, HIPAA compliance, and delivering a professional, service-oriented experience to patients and families. This is a full-time position with a Thursday-Saturday shift in a hospital setting.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of healthcare experience preferred.
• Familiarity with insurance and HIPAA concepts is a plus.

Responsibilities

• Register and schedule patients and pre-register when needed.
• Verify insurance eligibility and benefits; support financial clearance.
• Maintain accurate patient and insurance data in front-end revenue cycle systems.
• Provide a professional, compassionate patient experience in a fast-paced ED.

Skills

Customer service

Healthcare terminology

Insurance knowledge

Education

High School Diploma

Tools

Insurance verification software

Job description

Baptist Health in Nassau Crossing, Yulee, FL, seeks a Patient Access Representative II to support registration, scheduling, insurance verification, and financial clearance in a fast-paced Emergency Department environment.

The role emphasizes accuracy, HIPAA compliance, and delivering a professional, service-oriented experience to patients and families. This is a full-time position with a Thursday-Saturday shift in a hospital setting.