ED Patient Access & Billing Specialist

Bronson Healthcare; Orchard Park (MI); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Bronson Healthcare in Battle Creek, MI is seeking a Patient Representative for the BBC ED night shift (7p-7:30a). You will greet, register, verify insurance, schedule appointments, collect payments, and provide financial information to patients.

Prior customer service experience and familiarity with HIPAA are essential. Responsibilities include handling billing details, applying CPT/ICD-10 coding when needed, and supporting a high-volume, patient-centered environment.

Competenze

• High school diploma or GED required.
• Previous customer service experience preferred.
• Medical Terminology, CPT and ICD-10 coding knowledge preferred.
• Knowledge of HIPAA and confidentiality requirements.

Mansioni

• Greet and register patients promptly and accurately.
• Verify insurance eligibility using online systems.
• Provide required patient forms and collect payments.
• Schedule appointments and communicate information to patients.
• Explain price estimates and assist with financial counseling.

Conoscenze

Customer service

HIPAA compliance

Excellent communication

Detail oriented

Multi-tasking

Formazione

High school diploma or GED

Descrizione del lavoro

Bronson Healthcare in Battle Creek, MI is seeking a Patient Representative for the BBC ED night shift (7p-7:30a). You will greet, register, verify insurance, schedule appointments, collect payments, and provide financial information to patients.

Prior customer service experience and familiarity with HIPAA are essential. Responsibilities include handling billing details, applying CPT/ICD-10 coding when needed, and supporting a high-volume, patient-centered environment.