ED Patient Access Associate | Part-Time Evening/Weekend

Penn Medicine; Doylestown Township (Bucks County); On-site; USD 19,000 - 28,000; Part time

Job summary

Penn Medicine’s Emergency Department at Doylestown Hospital seeks an ED Patient Access Associate for a part-time role. You will register patients, verify insurance, and collect copayments, supporting accurate medical records and timely reimbursement in a fast-paced ED setting.

Responsibilities include data validation, patient safety, and excellent customer service for diverse patients and families during 3pm–11:30pm shifts, every other weekend, with 1 summer and 1 winter holiday.

Qualifications

• Demonstrated strong customer service and communication abilities.
• Ability to negotiate and resolve issues effectively.
• Proven problem solving and decision making under pressure.
• Capable of prioritizing tasks in a fast-paced setting.
• Collaborates well within a team to ensure patient flow.

Responsibilities

• Register patients accurately in the Emergency Department information system.
• Verify demographic and insurance information for correct billing and reimbursement.
• Collect copayments and ensure compliant data entry for patient records.
• Maintain patient safety and comply with hospital policies during registration.
• Deliver courteous, efficient service to patients and families in a 24/7 ED environment.

Skills

Customer service

Communication skills

Negotiation

Problem solving

Multitasking

Teamwork

Education

HS Diploma or GED

Job description

Penn Medicine’s Emergency Department at Doylestown Hospital seeks an ED Patient Access Associate for a part-time role. You will register patients, verify insurance, and collect copayments, supporting accurate medical records and timely reimbursement in a fast-paced ED setting.

Responsibilities include data validation, patient safety, and excellent customer service for diverse patients and families during 3pm–11:30pm shifts, every other weekend, with 1 summer and 1 winter holiday.