ECU Work+ Cohort

East Carolina University; Greenville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

East Carolina University is launching the Work+ Cohort, a four-year immersive work experience integrated with your field of study. The program builds foundational customer service skills in years 1–2, then transitions to hands-on field experience with mentorship, training, and professional skill development aligned to employer-ready competencies.

Open to all majors, this on-campus opportunity emphasizes accountability, communication, and teamwork while offering guidance and continued learning

Qualifications

• GPA requirement: minimum 2.0.
• Open to all intended majors.
• License/certification required.

Responsibilities

• Administrative support: complete paperwork, file records, answer calls, and maintain logs.
• Customer service: greet and assist students, staff, and guests and connect to campus resources.
• Cash handling: manage transactions and follow payment security procedures.
• Security: ensure patron safety and enforce campus facility policies.
• Team member: attend trainings and maintain positive communication with staff.
• University representative: model professionalism and promote ECU’s image on social media.

Skills

Customer Service

Administrative Skills

Cash Handling

Professionalism

Effective Communication

Teamwork

Education

GPA Requirement: Minimum 2.0

Job description

Will the position be subject to the CBC policy?

Will the position be subject to the CBC policy? No

Job Description

Join the ECU Work+ Cohort for an immersive four-year work experience tailored to your field of study. * This program builds skills each semester, enhancing your marketability upon graduation with mentorship support. The first two years focus on establishing a foundation in customer service, transitioning into hands-on experience within your specific field thereafter.

Year 1 and 2 Role Responsibilities:

• Administrative support: Complete paperwork, file records, answer calls, operate office equipment, maintain logs, and adhere to protocols.
• Customer Service: Greet and assist students, staff, and guests; connect them with campus resources.
• Cash Handling: Manage transactions and follow payment security procedures.
• Security: Ensure patron safety at events and enforce facility policies.
• Team Member: Attend training and maintain positive communication with staff.
• University Representative: Model professionalism and promote a positive image of ECU on social media.
• Job Shadowing and Mentorship: Attend trainings and seminars to learn essential skills on self-reflection on being a mentee, and developing skills to become a mentor.
• Effective Communication
• Accountability
• Professionalism
• Problem Solving and Critical Thinking Skills
• Teamwork

This position combines work responsibilities with dedicated time for professional skill development, aligning with career readiness competencies sought by employers.

* Employment in this position is funded exclusively from departmental financial resources (operating budget, grants, receipts, student activity fees, etc.) and so continued employment is dependent upon the continued available funding from the department and the Work+ program. Additionally, employment is contingent on satisfactory performance and conduct.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

GPA Requirement

GPA Requirement Minimum of 2.0

All intended majors are welcome

License/certification required

Open Date

Open Date 09/03/2026

Close Date

Close Date 10/19/2026

Open Until Filled No

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .