Economic Support Leader: People, Policy & Impact

Winnebago County, Wisconsin; Wisconsin; On-site; USD 76,000 - 84,000; Full time

Job summary

Winnebago County in Neenah is seeking an Economic Support Supervisor to oversee staff delivering public assistance benefits. The role emphasizes supervising staff, maintaining service standards, and ensuring accurate processing of benefits.

The supervisor will coordinate with Economic Support and other Human Services divisions, liaising with community organizations to connect clients with the right services and resources.

Qualifications

• Bachelor's degree or equivalent experience in human services administration preferred.
• Knowledge of staff management, training, supervision and evaluation techniques.

Responsibilities

• Supervise Economic Support Staff to ensure excellent customer service and timely public assistance benefits.
• Update staff on policy changes and ensure adherence to performance standards.
• Collaborate with other divisions and community organizations to coordinate services.

Skills

Staff supervision

Policy knowledge

Communication

Conflict management

MS Office

Public assistance knowledge

Education

Bachelor's Degree in Human Services Administration

Tools

Microsoft Office

Job description

Winnebago County in Neenah is seeking an Economic Support Supervisor to oversee staff delivering public assistance benefits. The role emphasizes supervising staff, maintaining service standards, and ensuring accurate processing of benefits.

The supervisor will coordinate with Economic Support and other Human Services divisions, liaising with community organizations to connect clients with the right services and resources.