Public Benefits Eligibility Specialist

Ozaukee County; Port Washington, Northern (WI, KY); Hybrid; USD 37,000 - 41,000; Part time

Job summary

Ozaukee County seeks an Economic Support Specialist to help individuals access public benefits like Medicaid, FoodShare, and child care. This part-time, non-exempt role serves the Moraine Lakes Consortium across five counties, applying local, state, and federal rules.

Responsibilities include call-center interviews, data gathering, eligibility calculations, and accurate case documentation to support customers’ needs and connections to services.

Qualifications

• Associate’s degree required; related coursework encouraged.
• Two years related experience or five years alternative considered.
• Bilingual skills desirable.

Responsibilities

• Handle call-center duties, conduct interviews, and address benefit questions.
• Process applications, renewals, and other case actions within timelines.
• Determine eligibility for Medical Assistance, FoodShare, Wisconsin Shares, and related programs.

Skills

Communication

Interviewing

Customer service

Financial calculations

Data gathering

Education

Associate’s degree

Finance coursework

Human services coursework

Law coursework

Tools

CARES Worker Web

Microsoft Office

Excel

Email

Database applications

Job description

Ozaukee County seeks an Economic Support Specialist to help individuals access public benefits like Medicaid, FoodShare, and child care. This part-time, non-exempt role serves the Moraine Lakes Consortium across five counties, applying local, state, and federal rules.

Responsibilities include call-center interviews, data gathering, eligibility calculations, and accurate case documentation to support customers’ needs and connections to services.