Ecommerce Site Experience & Optimization Lead

TravisMathew, LLC; Huntington Beach (CA); On-site; USD 113,000 - 170,000; Full time

Job summary

TravisMathew, LLC is seeking a Manager, Site Experience & Operations to lead site experience, testing, and optimization across Travismathew.com and Travismathew.ca. You will drive A/B testing, personalization, and cross-functional collaboration to improve conversions and customer journeys.

You’ll manage product setup, coordinate with Digital Product and vendors, and oversee seasonal launches while staying current with ecommerce trends and tools. This is an on-site role in the US.

Qualifications

• Bachelor’s Degree in Business, Computer Science, Economics or Marketing.
• Minimum 3 years’ experience in product management, channel marketing, merchandising or brand activation in consumer durables industry.
• Minimum 3 years’ experience in front end e-commerce content management tools (Magento, SAP Commerce, Shopify, Salesforce Commerce).
• Minimum 5 years’ hands‑on optimization / personalization platform experience (Dynamic Yield, Adobe Target, etc.)

Responsibilities

• Lead and plan short and long-term strategy and execution of Travismathew.com site experience, testing, and operations to drive the eCommerce business.
• Manage the ecommerce product set up strategy and launch process for TravisMathew to ensure products maintain a strategic hierarchy.
• Partner cross-functionally with Digital Product, Callaway Digital, and vendor/agencies to ensure clear swim lanes and Flywheel process.
• Develop and manage active A/B and multivariate tests and personalized ecommerce experiences in 3rd party platforms.
• Manage 3rd party relationships (i.e. Rebuy, Dynamic Yield, TrueFit, Hotjar, Qualtrics, Bazaarvoice) to serve consumers and drive the business.
• Analyze data for tests and experiences from Google Analytics and 3rd party platforms, report findings and provide recommendations.
• Oversee the operational execution of seasonal product launches, promotional events, homepage refreshes, and campaign go-live checklists.
• Maintain up-to-date knowledge of ecommerce trends and best practices.

Skills

MS Office

Analytics

Google Suite

CSS/HTML

Strategic thinking

Cross-functional collaboration

Team leadership

Project management

Analytical thinking

Communication

Organization

Presentation skills

Time management

Education

Bachelor's degree in Business/Computer Science/Economics/Marketing

Tools

Magento

SAP Commerce

Shopify

Salesforce Commerce

Dynamic Yield

Adobe Target

Job description

TravisMathew, LLC is seeking a Manager, Site Experience & Operations to lead site experience, testing, and optimization across Travismathew.com and Travismathew.ca. You will drive A/B testing, personalization, and cross-functional collaboration to improve conversions and customer journeys.

You’ll manage product setup, coordinate with Digital Product and vendors, and oversee seasonal launches while staying current with ecommerce trends and tools. This is an on-site role in the US.