Ecommerce Post-Purchase BDR – Pipeline Builder

Route; Lehi, California (UT, MO); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Job summary

Route is seeking a Business Development Representative in Lehi, UT to own top-of-funnel prospecting for ecommerce merchants through phone, email, and social channels. You’ll research accounts, tailor outreach, and drive outbound strategies to build a measurable sales pipeline.

You’ll engage with inbound and outbound opportunities, collaborate with Account Executives, and continuously learn about Route’s post-purchase platform to fuel growth.

Qualifications

• 1+ year of experience in sales, customer service, retail, hospitality, or another customer-facing environment.
• Strong phone skills and comfort with high-volume outbound effort.
• Clear and professional written and verbal communication.
• Results-driven with ability to meet goals.
• Excellent organization and ability to manage multiple prospects and priorities.
• Curiosity about ecommerce and how brands grow in online space.
• Willingness to learn, adapt, and apply feedback.

Responsibilities

• Own top-of-funnel prospecting for a defined portfolio of ecommerce merchants via phone, email, LinkedIn, events, and other channels.
• Research accounts using tools like SimilarWeb and Clay to uncover buying signals and tailor outreach.
• Build and refine outbound strategies and sequences across verticals and merchant segments.
• Lead early discovery calls to understand a merchant’s business, pain points, and fit for Route.
• Qualify inbound and outbound opportunities and hand off to Commercial Account Executives.
• Develop deep understanding of ecommerce, Route products, and merchant challenges across the journey.
• Maintain accurate Salesforce activity and opportunity data to support a healthy pipeline.
• Collaborate with Account Executives, Revenue Ops, Marketing, and cross-functional teams to improve targeting and messaging.
• Own performance against pipeline and meeting goals with data-driven improvement.

Skills

Sales experience

Phone communication

Verbal & written communication

Results-driven

Organization

Curiosity about ecommerce

Coachable mindset

Tools

Salesforce

Gong

SimilarWeb

Clay

Chili Piper

Job description

Route is seeking a Business Development Representative in Lehi, UT to own top-of-funnel prospecting for ecommerce merchants through phone, email, and social channels. You’ll research accounts, tailor outreach, and drive outbound strategies to build a measurable sales pipeline.

You’ll engage with inbound and outbound opportunities, collaborate with Account Executives, and continuously learn about Route’s post-purchase platform to fuel growth.