Ecommerce Operations Lead — D2C Fulfillment & Returns

Zealmax Innovations; United States; Remote; USD 42,000 - 68,000; Full time

Job summary

Zealmax Innovations in the United States seeks an Ecommerce Operations Executive (1-3 years) to oversee daily warehouse, dispatch, and returns processing for a fast-paced D2C brand. You will lead packing, labeling, and order processing across platforms, coordinate with logistics partners, and maintain accurate operation records while ensuring timely, high-quality dispatches.

Strong organizational skills and a proactive mindset are essential to manage mounting cycles and drive continuous

Qualifications

• Hands-on experience in a D2C or e-commerce ops environment.
• Experience with warehouse, dispatch, inventory, shipments, and returns.
• Ability to supervise a small team and manage daily operations.

Responsibilities

• Manage inward shipment receiving, verification, and storage allocation.
• Oversee packing, labeling, and processing of shipments across platforms.
• Coordinate with logistics partners for pickups and tracking.
• Process returns and reverse logistics with quality checks.
• Maintain operation records for orders, inventory, and dispatches.
• Monitor stock movement and report discrepancies.

Skills

D2C / e-commerce ops

Warehouse management

Organizational skills

Team supervision

Return processing / reverse logistics

Excel / Google Sheets / SAP

Communication / problem-solving

Fast-paced environment

Education

Graduate or equivalent qualification

Tools

SAP

Excel

Google Sheets

Job description

Zealmax Innovations in the United States seeks an Ecommerce Operations Executive (1-3 years) to oversee daily warehouse, dispatch, and returns processing for a fast-paced D2C brand. You will lead packing, labeling, and order processing across platforms, coordinate with logistics partners, and maintain accurate operation records while ensuring timely, high-quality dispatches.

Strong organizational skills and a proactive mindset are essential to manage mounting cycles and drive continuous