E-commerce Operations Lead: Drive Growth & Efficiency

Upright Staffing; United States; On-site; USD 125,000 - 150,000; Full time

Job summary

Zohorecruit is seeking an experienced Operations Manager to oversee daily e-commerce operations in Upstate New York. You will manage fulfillment, inventory and order flow while driving efficiency and customer satisfaction.

The role requires strong leadership and a track record of optimizing processes in fast-growing environments. Ideal candidates have 3+ years in e-commerce operations, excellent organizational skills, and the ability to coordinate across suppliers, warehouses, and customer

Qualifications

• 3+ years of experience in e-commerce operations or a similar management role.
• Strong team leadership and people management skills.
• Experience with e-commerce platforms, inventory, and fulfillment processes.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Oversee daily e-commerce operations, fulfillment, inventory, and order management
• Improve processes, efficiency, and overall customer experience
• Monitor KPIs and operational performance
• Coordinate with suppliers, warehouses, customer service, and other departments
• Identify operational issues and implement effective solutions
• Ensure company procedures and standards are consistently followed

Skills

E-commerce operations

Team leadership

Process optimization

Inventory management

Communication

Decision making

Job description

Zohorecruit is seeking an experienced Operations Manager to oversee daily e-commerce operations in Upstate New York. You will manage fulfillment, inventory and order flow while driving efficiency and customer satisfaction.

The role requires strong leadership and a track record of optimizing processes in fast-growing environments. Ideal candidates have 3+ years in e-commerce operations, excellent organizational skills, and the ability to coordinate across suppliers, warehouses, and customer