eCommerce Operations Associate — Drive Subscriptions & Checkout

Dow Jones & Co.; Princeton (NJ); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle Programs & WellnessResources

Education Benefits

Family Care Benefits & Caregiving

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Descrizione del lavoro

Dow Jones is seeking an Associate, eCommerce Operations within Marketing Operations to support the creation and management of ecommerce flows for Wall Street Journal, Barron's, MarketWatch, Financial News, and IBD. You will collaborate with marketing, product, and tech teams to ensure a seamless checkout experience across flagship publications.

You will execute offers, landing pages, and promotions, while coordinating with internal teams to align fulfillment and billing.

Competenze

• Bachelor's degree in marketing preferred or equivalent experience.
• 1-2 years experience in eCommerce operations.
• Knowledge of the subscription business preferred.
• Experience with ATG is a plus. ATG is a browser-based interface that allows operations to create marketing offers and products.
• HTML skills a plus.
• Work independently, be resourceful, a self-starter who is able to adapt quickly.
• Strong interpersonal skills with the ability to build solid working relationships across all levels of the organization.
• Organized, with a consistent attention to details.
• Ability to work well under time frame pressure, handling multiple projects at the same time and updating stakeholders on progress regularly.
• Problem solving skills.
• Time management skills.
• Knowledge of the media and publishing industry is a plus.

Mansioni

• Execute new eCommerce flows to support new subscription offers presented in market - including digital pricing, promotions, and site assets.
• Create new offers and manage existing offers within the ecommerce platform in order to promote flagship publications.
• Implement and build new landing pages for acquisition campaigns to ensure a seamless checkout experience.
• Launch promotional and retention offers via In-app across the brands.
• Develop and execute A/B experiments for retention campaigns.
• Liaise with the Marketing team in order to provide ongoing support for acquisition and retention campaigns to ensure the checkout flow is working as expected.
• Coordinate with internal tech teams to ensure new offerings in market can be supported by the existing fulfillment and billing systems.
• Collaborate with the QA manager and provide quality checks to ensure the eCommerce flows are working as expected prior to launching in market - including accurate setup, QA offers, and maintain documentation and processes to ensure efficient execution.
• Multi-task across multiple projects, business units and stakeholders in an organized manner

Conoscenze

HTML skills

Time management

Problem solving

Interpersonal skills

Attention to detail

Self-starter

Organization

Formazione

Bachelor's degree in marketing

Strumenti

ATG

Descrizione del lavoro

Dow Jones is seeking an Associate, eCommerce Operations within Marketing Operations to support the creation and management of ecommerce flows for Wall Street Journal, Barron's, MarketWatch, Financial News, and IBD. You will collaborate with marketing, product, and tech teams to ensure a seamless checkout experience across flagship publications.

You will execute offers, landing pages, and promotions, while coordinating with internal teams to align fulfillment and billing.