Associate, eCommerce Operations

Dow Jones; Princeton (NJ); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Healthcare Plans

Paid Time Off

Retirement Plans

Wellness Resources

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Cybersecurity Protection

Résumé du poste

Dow Jones is seeking an Associate, eCommerce Operations within the Marketing Operations group to support the creation and management of key ecommerce flows for the Wall Street Journal, Barron’s, MarketWatch, Financial News and IBD. This role will liaise directly with our marketing, product and tech teams to ensure a seamless checkout experience for our flagship publications.

You will work on new offers, landing pages, and promotions, coordinating with internal teams to ensure the checkout flow

Qualifications

• 1–2 years experience in eCommerce operations.
• Knowledge of the subscription business preferred.
• HTML skills a plus.

Responsabilités

• Execute new eCommerce flows to support new subscription offers in market, including digital pricing, promotions, and site assets.
• Create new offers and manage existing offers within the ecommerce platform to promote flagship publications.
• Implement and build new landing pages for acquisition campaigns to ensure a seamless checkout experience.
• Launch promotional and retention offers via in-app across the brands.
• Develop and execute A/B experiments for retention campaigns.
• Coordinate with internal tech teams to support new offerings with fulfillment and billing systems.
• Collaborate with QA to ensure checkout flows work as expected prior to launch and maintain documentation.

Connaissances

eCommerce operations

Formation

Bachelor’s degree in marketing

Outils

HTML

Description du poste

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Team

Our global marketing team champions the voice of the customer and serves as ambassadors of the brand through exemplary direct marketing campaigns. We facilitate seamless collaboration across the company, acting as the bridge that connects various teams. In partnership with our product and sales teams, we drive business growth and add strategic value, uniting the business through a diverse array of initiatives. Our team strives to attract, engage, and retain subscribers through innovative strategies and campaigns. We are committed to exercise a voracious appetite to improve the ways we work and our creative output.

About the Role

The Associate, eCommerce Operations within the Marketing Operations group will support the creation and management of key ecommerce flows for the Wall Street Journal, Barron’s, MarketWatch, Financial News and IBD. This role will liaise directly with our marketing, product and tech teams to ensure a seamless checkout experience for our flagship publications.

You Will

• Execute new eCommerce flows to support new subscription offers presented in market - including digital pricing, promotions, and site assets
• Create new offers and manage existing offers within the ecommerce platform in order to promote flagship publications
• Implement and build new landing pages for acquisition campaigns to ensure a seamless checkout experience
• Launch promotional and retention offers via In-app across the brands
• Develop and execute A/B experiments for retention campaigns
• Liaise with the Marketing team in order to provide ongoing support for acquisition and retention campaigns to ensure the checkout flow is working as expected
• Coordinate with internal tech teams to ensure new offerings in market can be supported by the existing fulfillment and billing systems
• Collaborate with the QA manager and provide quality checks to ensure the eCommerce flows are working as expected prior to launching in market - including accurate setup, QA offers, and maintain documentation and processes to ensure efficient execution
• Multi-task across multiple projects, business units and stakeholders in an organized manner

You Have

• Bachelor’s degree in marketing preferred or equivalent experience
• 1-2 years experience in eCommerce operations
• Knowledge of the subscription business preferred
• HTML skills a plus
• Work independently, be resourceful, a self-starter who is able able to adapt quickly
• Strong interpersonal skills with the ability to build solid working relationships across all levels of the organization
• Organized, with a consistent attention to details
• Ability to work well under time frame pressure, handling multiple projects at the same time and updating stakeholders on progress regularly
• Knowledge of the media and publishing industry is a plus
• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Lifestyle Programs & Wellness Resources
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Cybersecurity Protection

Learn more about all our US benefits

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area

Dow Jones - Marketing

Job Category

Marketing & Product Management

Union Status

Union role

Base Pay Range

$55,000.00 - $75,000.00

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.