ECommerce Manager

Sbhonline; Eatontown (NJ); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Opportunity for career growth

Hands-on experience managing major national marketplaces

Professional and collaborative office setting

Competitive compensation package

Job summary

Sbhonline in Eatontown, NJ is seeking a motivated E-commerce Manager (Junior to Mid-level) to oversee online sales channels and manage various marketplaces. This full-time role involves responsibilities such as managing listings, coordinating reverse logistics, and ensuring a seamless customer experience. Ideal candidates will have e-commerce management experience, proficiency in Microsoft Excel, and strong organizational skills. Opportunities for career growth and a professional collaborative office environment await the right candidate.

Qualifications

• Prior experience in e-commerce management or marketplace operations is preferred.
• Proficiency in Microsoft Office Suite with advanced skills in Microsoft Excel.
• Strong understanding of reverse logistics and return management processes.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Effective communication skills for coordinating between departments.
• Must be able to work full-time on-site at our Eatontown office.

Responsibilities

• Manage and maintain company listings across various online marketplaces.
• Oversee the reverse logistics process, including managing returns and exchanges efficiently.
• Monitor marketplace health and performance metrics to ensure high seller ratings.
• Utilize Excel to track inventory, analyze sales data, and generate performance reports.
• Coordinate with the warehouse team to ensure accurate product availability.
• Address and resolve customer inquiries related to marketplace orders and returns.

Skills

E-commerce management

Microsoft Excel

Reverse logistics

Customer service

Organizational skills

Job description

E-commerce Manager (Junior to Mid-level)

Location: Eatontown, NJ (In-office) Job Type: Full-time Schedule: Monday through Friday Salary: DoE

We are looking for a motivated E-commerce Manager to join our team in Eatontown. This is a junior to mid-level role perfect for someone who is detail oriented and ready to take ownership of our online sales channels. You will be responsible for the day to day management of various marketplaces and will play a vital role in our operations by overseeing reverse logistics. If you are a problem solver who enjoys working with data and ensuring a smooth customer experience, we want to hear from you.

Key Responsibilities

• Manage and maintain company listings across various online marketplaces.
• Oversee the reverse logistics process, including managing returns and exchanges efficiently.
• Monitor marketplace health and performance metrics to ensure high seller ratings.
• Utilize Excel to track inventory, analyze sales data, and generate performance reports.
• Coordinate with the warehouse team to ensure accurate product availability.
• Address and resolve customer inquiries related to marketplace orders and returns.

Qualifications

• Prior experience in e-commerce management or marketplace operations is preferred.
• Proficiency in Microsoft Office Suite with advanced skills in Microsoft Excel.
• Strong understanding of reverse logistics and return management processes.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Effective communication skills for coordinating between departments.
• Must be able to work full-time on-site at our Eatontown office.

What We Offer

• Opportunity for career growth in a fast-paced e-commerce environment.
• Hands‑on experience managing major national marketplaces.
• A professional and collaborative office setting.
• Competitive compensation package tailored to your experience level.