ECommerce Manager

Sbhonline; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Sbhonline is seeking an Ecommerce Manager in Brooklyn, NY. The role involves overseeing Amazon operations, managing inventory, and supporting other ecommerce platforms.

The ideal candidate will have 3-5 years of experience in ecommerce, particularly with Amazon, and will excel in a fast-paced environment. Responsibilities include monitoring channel performance, resolving issues, and collaborating with internal teams to support product initiatives.

Qualifications

• 3-5+ years of hands-on ecommerce experience.
• Strong knowledge of Amazon operations including listings and FBA.
• Highly organized and detail-oriented.

Responsibilities

• Oversee day-to-day Amazon operations and inventory.
• Monitor reviews and support brand protection efforts.
• Track Seller Central reporting and performance metrics.

Skills

Ecommerce management

Amazon Seller Central

Inventory coordination

Data analysis

Detail-oriented

Tools

Seller Central reporting

Walmart Marketplace

TikTok Shop

Job description

Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday, Standard Business Hours
Salary: Based on Experience

Description
We are seeking a highly organized and proactive Ecommerce Manager to join a growing team in Brooklyn, NY. This role is ideal for someone who can own day-to-day ecommerce execution across multiple platforms, think like a business owner, and keep channels running smoothly while supporting broader growth initiatives.

The ideal candidate is detail-oriented, fast-moving, and confident managing platform operations with minimal oversight. This is a high-ownership opportunity for someone who enjoys solving problems, driving execution, and supporting the success of a fast-paced ecommerce business.

What You’ll Do

• Oversee day-to-day Amazon operations, including listing health, content quality, catalog maintenance, and case management
• Manage inventory coordination and support FBA and FBM operations
• Monitor reviews, support brand protection efforts, and manage promotions, deals, and pricing updates
• Track Seller Central reporting and performance metrics
• Coordinate with internal teams on product launches, restocks, and content updates
• Monitor and resolve day-to-day issues across additional ecommerce platforms including Walmart, TikTok Shop, and direct-to-consumer channels
• Maintain platform compliance and ensure listings remain optimized and current
• Track channel-level KPIs and identify trends, issues, and growth opportunities
• Triage and respond to platform emails, partner inquiries, and vendor communications
• Handle routine correspondence independently and elevate only when necessary
• Maintain organized records of issues, communications, and resolutionsPartner with buying, creative, content, and marketing teams to support channel growth and execution
• Attend internal meetings and help support team operations as needed
• Assist with onboarding and supporting junior team members or contractors as the team grows
• Execute campaigns, promotions, and product launches across ecommerce platforms

Requirements

• 3-5+ years of hands-on ecommerce experience with significant Amazon Seller Central or Vendor Central experience
• Strong working knowledge of Amazon operations, including listings, cases, FBA, and account management
• Experience managing or supporting multiple ecommerce channels at the same time
• Highly organized, detail-oriented, and able to prioritize effectively in a fast-moving environment
• Self-starter with the ability to identify problems and solve them proactively
• Comfortable pulling, interpreting, and acting on channel performance metrics
• Experience with Walmart Marketplace, TikTok Shop, or direct-to-consumer platforms is preferred
• Familiarity with ecommerce advertising is a plus
• Experience in retail, wholesale, or consumer goods is preferred
• Background working alongside or reporting to a senior ecommerce leader is a plus
• Strong sense of ownership, follow-through, and accountability
• Calm, adaptable, and comfortable working under pressure