Ecommerce Growth Director

Snap Supplements®; Vancouver (WA); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan with employer match

Life Insurance

Paid Time Off

Company events + lunches 3x week

Onsite Fitness Gym

Employee Discounts

Job summary

Snap Supplements in the United States is seeking a Director of Ecommerce to lead the ecommerce function, own the site P&L, and set strategy for growth and customer experience. This newly created role gives you authority to test, scale, and optimize on-site execution.

You will build and lead a team, partner with Marketing, Product, Operations, and Finance, and drive conversion, pricing, and merchandising through data-driven testing and insights.

Qualifications

• Experience leading ecommerce with measurable growth and P&L ownership.
• Proven ability to hire, develop, and manage a high-performing team.
• Strong skills in conversion optimization, merchandising, pricing, and testing.

Responsibilities

• Own the website P&L and set revenue, margin, and contribution targets.
• Lead and develop the ecommerce department, including hiring and performance management.
• Build and run the ecommerce roadmap across site experience, merchandising, pricing, promotions, bundles, and subscriptions.
• Drive conversion rate, AOV, and customer lifetime value through testing and data.
• Collaborate with Marketing on acquisition, email, SMS, and retention.
• Coordinate with Product, Operations, and Customer Care to ensure smooth fulfillment.
• Manage technology stack and vendor relationships, including platform, analytics, and apps.
• Ensure compliance with advertising, labeling, and claims standards for supplements.
• Build dashboards and a weekly operating rhythm to drive data-based decisions.

Skills

Ecommerce leadership

P&L ownership

Team development

Conversion optimization

Merchandising & pricing

Data-driven decision making

Tools

Shopify

Subscription management

Email marketing tools

Analytics tools

Job description

Snap Supplements in the United States is seeking a Director of Ecommerce to lead the ecommerce function, own the site P&L, and set strategy for growth and customer experience. This newly created role gives you authority to test, scale, and optimize on-site execution.

You will build and lead a team, partner with Marketing, Product, Operations, and Finance, and drive conversion, pricing, and merchandising through data-driven testing and insights.