Ecommerce GM: Growth & Profit Leader

Intelligent Blends; San Diego (CA); On-site; USD 150,000 - 175,000; Full time

Job summary

Intelligent Blends is seeking a Head of eCommerce to lead the day-to-day operation and performance of our omnichannel digital business across Amazon, Shopify, Walmart, Sam's Club, TikTok Shop, and other channels. This is a senior, hands-on operating role — effectively the GM of our eCommerce business.

Working closely with the Chief Growth Officer and Executive team, this leader will translate growth strategy into execution, owning day-to-day revenue, profitability, team performance, and

Responsibilities

• Own day-to-day performance and growth across Amazon, Shopify, Walmart Marketplace, Sam's Club, TikTok Shop, Target.com, Costco.com, Thrive Market, iHerb, and future digital channels.
• Own revenue, profitability, contribution margin, and overall channel performance
• Develop and execute strategies across customer acquisition, retention, subscriptions, merchandising, conversion, pricing, promotions, and assortment
• Maintain a detailed understanding of channel and brand performance, identifying opportunities and issues early and driving action
• Lead product launches, promotional events, marketplace initiatives, and growth projects
• Drive expansion across marketplaces, retailer.com partners, and international channels
• Partner with Finance, Operations, Supply Chain, Retail Sales, and Executive Leadership on planning and execution
• Annual and quarterly planning, forecasting, budgeting, and business reviews
• Lead and develop a high-performing eCommerce organization spanning Growth Marketing, Marketplace, Retention, eCommerce Operations, Creative, and more.
• Establish clear priorities, KPIs, ownership, accountability, and operating rhythms
• Stay closely connected to day-to-day execution while empowering channel owners to perform
• Review performance, remove roadblocks, and help the team solve complex problems
• Develop and retain strong talent while building a high-performance culture
• Ensure projects move effectively from strategy through execution
• Step directly into high-priority initiatives when additional leadership or execution is needed
• Co-own the eCommerce P&L and maintain strong visibility into the metrics and operating drivers behind the business, including:
• Revenue, profitability, and contribution margin
• ACOS, TACOS, MER, ROAS, and advertising efficiency
• Customer acquisition, retention, lifetime value, and subscription growth
• Conversion rate, AOV, merchandising, and promotional effectiveness

Job description

Intelligent Blends is seeking a Head of eCommerce to lead the day-to-day operation and performance of our omnichannel digital business across Amazon, Shopify, Walmart, Sam's Club, TikTok Shop, and other channels. This is a senior, hands-on operating role — effectively the GM of our eCommerce business.

Working closely with the Chief Growth Officer and Executive team, this leader will translate growth strategy into execution, owning day-to-day revenue, profitability, team performance, and