Ecommerce Coordinator

Petite Plume; New York (NY); Remote; USD 75,000 - 80,000; Full time

Job summary

Petite Plume seeks an E-Commerce Coordinator to support operations and merchandising for its online store. The role involves managing product launches, site merchandising, and operations, requiring eCommerce experience and a customer-focused mindset. Join this dynamic team and contribute to the growth of a luxury sleepwear brand.

Benefits

5+ weeks total of Paid Time Off

401K and company profit sharing plan

Health, dental and vision insurance

50% employee discount on petite-plume.com

Annual discretionary bonus program

Qualifications

• 1-2+ years of ecommerce experience at a consumer focused ecommerce company.
• Experience with Shopify Plus or a similar ecommerce shopping platform.
• Comfort operating in a data-driven environment.

Responsibilities

• Manage product catalog within Shopify Plus.
• Perform monthly site audits to ensure proper functionality.
• Create and manage promo codes.

Skills

Attention to detail

Analytical skills

Customer focused mindset

Education

Ecommerce experience

Tools

Shopify Plus

Google Drive

Slack

Job description

About Petite Plume

Petite Plume is a rapidly growing luxury sleepwear brand, available in over 600 retailers, including Neiman Marcus, Maisonette, and Nordstrom, alongside a thriving direct-to-consumer business. Since day one, we have been a profitable company, driven by a passion for timeless design, exceptional quality, and the thoughtful details that elevate everyday moments. We are committed to empowering our team, fostering growth, and cultivating opportunities that inspire. If you’re seeking a dynamic environment where hard work is recognized, relationships are valued, and innovation is encouraged, we would love to connect with you.

About Petite Plume

Petite Plume is a rapidly growing luxury sleepwear brand, available in over 600 retailers, including Neiman Marcus, Maisonette, and Nordstrom, alongside a thriving direct-to-consumer business. Since day one, we have been a profitable company, driven by a passion for timeless design, exceptional quality, and the thoughtful details that elevate everyday moments. We are committed to empowering our team, fostering growth, and cultivating opportunities that inspire. If you’re seeking a dynamic environment where hard work is recognized, relationships are valued, and innovation is encouraged, we would love to connect with you.

The Role & Your Impact

As the E-Commerce Coordinator, you will play a pivotal role in supporting the operations and merchandising of Petite-Plume.com. Reporting to the Director of Ecommerce & Analytics you will be responsible for assisting in the management of the product launches, merchandising the site, updating content and general ecommerce operations. This is a fully remote position.

Product Catalog Management + Merchandising:

• Set up, manage (add, update, remove), and optimize the product catalog within Shopify Plus
• Execute on time launches of new products, new categories pages, site merchandising and updated navigation.
• Work closely with the Ecommerce Merchandiser to ensure the site is continuously being merchandised based on performance and business objectives.
• Work with cross-functional teams to ensure product information is accurate and product images are delivered and uploaded on time.
• Support Marketing by ensuring collection links are merchandised, assorted, or created to support upcoming campaigns.
  
  

Site Operations

• Perform monthly site audits, checking products, product filters, navigation, links, etc. to ensure the site is functioning correctly.
• Manage Site Support tickets, testing and/or fixing issues as they arise.
• Create and manage promo codes and manage the list with T&C’s.
• First point of contact for CS customer support issues or technical problems with the site.
• General operations support with Shopify Plus.
  
  

What Experience You Need

• 1-2+ years of ecommerce experience at a consumer focused ecommerce company or similar experience.
• Experience with Shopify Plus or a similar ecommerce shopping platform.
• Experience with Google Drive and Slack.
• Comfort operating in a data-driven environment.
• Knowledge of the Fashion Retail industry is a plus.
  
  

What Will Make You Successful

• Exceptional attention to detail and organizational skills.
• Analytical skills and a structured approach to solving problems.
• Efficiency and resourcefulness.
• Customer focused mindset.
• Ability to think creatively and critically in a dynamic and sometimes ambiguous environment.
• Flexibility & adaptability in a fast paced, rapidly changing workplace.
  
  

As a 100% Founder Owned Growing Startup We Are Committed To Offering a Package That Supports Employees In Life’s Moments Both Big And Small, And We’re Excited To Offer The Below

• Competitive salary
• 5+ weeks total of Paid Time Off throughout the year
• 10 days of PTO + 3 sick days
• 11 paid federal holidays
• Half-day “Summer Fridays” from Memorial Day to Labor Day
• A 401K and company profit sharing plan after one year of tenure
• Generous health, dental and vision insurance for you and your dependents
• 50% employee discount on petite-plume.com
• An inclusive, collaborative and dynamic work environment
• Annual discretionary bonus program
• Company offsites 1-2x a year for in-person collaboration and team building
  

Travel: 10%

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Apparel and Fashion

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