Ecommerce Account Manager — Growth & Analytics

PJ Boren; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

PJ Boren, a division of Forward Solutions, seeks an Ecommerce Associate Account Manager to support client accounts across marketplaces like Amazon and Walmart. You will manage day-to-day operations, analyze performance, and prepare client reporting while coordinating with internal teams.

This role is designed for individuals looking to grow their eCommerce expertise and progress toward independent client management, with opportunities to develop in an evolving digital marketplace landscape.

Qualifications

• Strong Microsoft Excel skills with PivotTables, lookups, and handling large datasets.
• Analytical and problem-solving abilities with data-driven recommendations.
• Excellent organizational skills and ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating with a remote team.
• Bachelor's degree in a relevant discipline or equivalent practical experience.

Responsibilities

• Manage assigned account workflows across Amazon Vendor Central, Seller Central, and other marketplaces.
• Oversee catalog updates, pricing, promotions, inventory exceptions, retailer requests, and related follow-up.
• Maintain project trackers, monitor deadlines, identify potential issues, and elevate concerns when needed.
• Ensure assigned deliverables are completed accurately and on time.
• Analyze sales, traffic, conversion, profitability, pricing, inventory, advertising, and competitive trends.
• Prepare KPI reports, business reviews, account updates, and action plans.

Skills

Excel

Analytical thinking

Organizational skills

Communication skills

Remote collaboration

Education

Bachelor's degree or equivalent

Tools

Power BI

Amazon Vendor Central

Amazon Seller Central

Job description

PJ Boren, a division of Forward Solutions, seeks an Ecommerce Associate Account Manager to support client accounts across marketplaces like Amazon and Walmart. You will manage day-to-day operations, analyze performance, and prepare client reporting while coordinating with internal teams.

This role is designed for individuals looking to grow their eCommerce expertise and progress toward independent client management, with opportunities to develop in an evolving digital marketplace landscape.