ECM Care Navigator & Outreach Specialist

VIACARE COMMUNITY HEALTH CENTER; Alhambra (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

VIACARE COMMUNITY HEALTH CENTER is seeking a Care Coordinator to engage potential ECM members and facilitate linkage to case management, acting as a liaison across patients, providers, and clinics. The role includes in-person and telephonic outreach, Medi-Cal eligibility navigation, and coordination with the care team to connect patients with primary and behavioral health services.

You will participate in program meetings, disseminate materials, recruit participants, and document patient

Qualifications

• Excellent verbal and written communication skills.
• Bilingual English/Spanish.
• Flexible and able to take initiative.
• Organization and multitasking in a fast-paced environment.

Responsibilities

• Engage potential ECM program members and link to case management.
• Act as liaison between patients, providers, clinics and hospitals.
• Navigate program eligibility and Medi-Cal, outreach in-person and by phone.
• Support and coordinate with case managers to increase caseloads.
• Prepare and disseminate program materials and recruit participants.
• Document patient information and maintain data in digital systems.

Tools

Microsoft Office

Job description

VIACARE COMMUNITY HEALTH CENTER is seeking a Care Coordinator to engage potential ECM members and facilitate linkage to case management, acting as a liaison across patients, providers, and clinics. The role includes in-person and telephonic outreach, Medi-Cal eligibility navigation, and coordination with the care team to connect patients with primary and behavioral health services.

You will participate in program meetings, disseminate materials, recruit participants, and document patient