ECM Care Navigator for SUD & Housing

Via Care Community Health Center; Los Angeles (CA); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Via Care Community Health Center seeks an ECM Case Manager to deliver whole-person, member-centered care management for Medi-Cal members with complex health and social needs, with a focus on those affected by substance use disorders. The role emphasizes care coordination, advocacy, and linkage to housing, behavioral health, and community services.

The position involves outreach, assessments, care plan development, coordination across medical and social services, and thorough documentation in

Qualifications

• Understanding trauma-informed approaches and cultural responsiveness.
• Experience coordinating services across healthcare and social supports.
• Ability to engage diverse populations and stakeholders.
• Knowledge of HIPAA and healthcare privacy requirements.
• Familiarity with Electronic Health Records (EHR) systems.

Responsabilités

• Engage ECM-eligible members through field-based and community outreach.
• Complete comprehensive assessments of health, housing, and social needs.
• Develop individualized care plans reflecting member goals.
• Coordinate medical, behavioral health, housing, and community services.
• Support transitions of care after hospital or treatment events.

Connaissances

Trauma-informed care

Care coordination

Community outreach

Patient advocacy

HIPAA compliance

EHR proficiency

Outils

EHR systems

Description du poste

Via Care Community Health Center seeks an ECM Case Manager to deliver whole-person, member-centered care management for Medi-Cal members with complex health and social needs, with a focus on those affected by substance use disorders. The role emphasizes care coordination, advocacy, and linkage to housing, behavioral health, and community services.

The position involves outreach, assessments, care plan development, coordination across medical and social services, and thorough documentation in