Echo Lab Patient Services Specialist

University of Washington; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

University of Washington in Seattle is seeking a Patient Services Specialist 2 to support efficient communications among staff, providers, and patients. This full-time, day-shift role focuses on scheduling, data collection, and coordinating care in a fast-paced clinic environment.

The position emphasizes patient satisfaction and teamwork, with opportunities for growth within UW Medicine’s Heart Institute. On-site work with public transit access and a 40-hour work week.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Administrative support

Education

High school diploma

Job description

University of Washington in Seattle is seeking a Patient Services Specialist 2 to support efficient communications among staff, providers, and patients. This full-time, day-shift role focuses on scheduling, data collection, and coordinating care in a fast-paced clinic environment.

The position emphasizes patient satisfaction and teamwork, with opportunities for growth within UW Medicine’s Heart Institute. On-site work with public transit access and a 40-hour work week.