ECF CHOICES Team Lead — Coaching & Compliance

Volunteer State Health Plan, Inc; United States; Remote; USD 80,000 - 105,000; Full time

Job summary

Volunteer State Health Plan, Inc is seeking a supervisor to lead a team of Support Coordinators within the ECF CHOICES program. You will ensure high-quality, person-centered service delivery and support ongoing staff development.

The role emphasizes regulatory compliance with TennCare and BlueCare, coaching staff, performance monitoring, onboarding, mentoring, and continual education to uphold quality standards.

Responsibilities

• Supervise and develop a team of Support Coordinators to deliver person-centered service.
• Monitor staff performance and ensure compliance with TennCare and BlueCare requirements, with coaching and issue resolution.
• Support workforce development through onboarding, mentoring, and continuous education while maintaining regulatory compliance and quality standards.

Job description

Volunteer State Health Plan, Inc is seeking a supervisor to lead a team of Support Coordinators within the ECF CHOICES program. You will ensure high-quality, person-centered service delivery and support ongoing staff development.

The role emphasizes regulatory compliance with TennCare and BlueCare, coaching staff, performance monitoring, onboarding, mentoring, and continual education to uphold quality standards.