Eastern Regional Field Services Leader

ALS; Holland (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

ALS Environmental seeks a Regional Field Services Manager to lead field services across the Eastern region, unifying scheduling, staffing, and routes. You will supervise Couriers, Field Techs, and Well Techs, ensuring safety, quality, and client satisfaction while driving efficiency and standardized practices.

You will collaborate with Laboratory Directors and cross-functional teams to optimize sample pickups, transport, and regional workflows, enabling scalable operations and continuous

Qualifications

• Associate’s degree or Bachelor’s degree in Business, Logistics, Environmental Science, or related field preferred.
• 5+ years of field services, logistics, or operations experience; laboratory or environmental industry experience preferred.
• 2+ years of supervisory or multi-site leadership experience.
• Experience scheduling, routing, logistics planning, or fleet management processes.
• Working knowledge of laboratory quality systems and environmental regulatory requirements.
• Strong analytical and problem-solving abilities; ability to manage multiple projects and communicate with stakeholders.
• Proficiency with field data collection tools, GPS/GIS systems, field sampling processes and Microsoft Office Suite.
• Ability to travel regionally (up to 20-40%).

Responsibilities

• Provide direct supervision, mentorship, and performance management for Couriers, Field Techs, and Well Techs across multiple ALS locations.
• Build a collaborative, aligned team culture across all field service operations.
• Support staffing decisions, workforce planning, and cross-site coverage strategies to meet regional needs.
• Use standardized scheduling and routing to improve efficiency and reduce costs.
• Ensure region-wide SOPs are followed for sample pickups, equipment use, vehicle care, and safety.
• Ensure seamless movement of samples and an optimized regional routing model.
• Monitor KPIs for productivity, turnaround times, holding times, route utilization, and cost-per-stop.
• Lead cross-functional collaboration with Laboratory Directors, Client Services, and Sales.
• Oversee safety training, compliance, and quality improvements across the region.
• Manage regional costs related to field services, labor, fleet, and equipment.

Skills

Leadership

Scheduling & routing

Analytical thinking

Communication

Travel readiness

Team collaboration

Education

AA or Bachelor’s in Business, Logistics, Environmental Science, or related field

Tools

Onfleet

GPS/GIS

Microsoft Office

Job description

ALS Environmental seeks a Regional Field Services Manager to lead field services across the Eastern region, unifying scheduling, staffing, and routes. You will supervise Couriers, Field Techs, and Well Techs, ensuring safety, quality, and client satisfaction while driving efficiency and standardized practices.

You will collaborate with Laboratory Directors and cross-functional teams to optimize sample pickups, transport, and regional workflows, enabling scalable operations and continuous