EarlySteps Service Coordinator: FamilyFocused Intake Access

Nunez Community College; Elmwood (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jefferson Parish Human Services Authority (JPHSA) is recruiting for a Developmental Disabilities Community Services (DDCS) EarlySteps SPOE Service Coordinator. You will coordinate intake, process referrals, and support families through the evaluation process, working with healthcare partners and community resources.

The role emphasizes building family-centered relationships, documenting interactions in electronic systems, and guiding eligibility and service options for EarlySteps and related

Qualifications

• Experience in providing health or developmentally disabled services as defined by OIDD policies.
• Ability to process referrals, intake information, and determine service needs.
• Familiarity with providing information on eligibility and community resources.

Responsibilities

• Serve as initial contact and promptly review referrals from multiple sources.
• Enter and track referral data in designated electronic systems within timeframes.
• Establish trusting, family-centered relationships respecting culture and language.
• Conduct preliminary intake interviews to gather developmental concerns and needs.
• Complete intake questionnaires and screenings per program requirements.
• Provide guidance on developmental disability programs and next steps.

Skills

Referral coordination

Intake interviewing

Family-centered communication

Documentation in electronic systems

Education

Bachelor's degree plus one year of experience

Advanced degree in related field

Tools

Electronic intake systems

Case management software

Job description

Jefferson Parish Human Services Authority (JPHSA) is recruiting for a Developmental Disabilities Community Services (DDCS) EarlySteps SPOE Service Coordinator. You will coordinate intake, process referrals, and support families through the evaluation process, working with healthcare partners and community resources.

The role emphasizes building family-centered relationships, documenting interactions in electronic systems, and guiding eligibility and service options for EarlySteps and related