Early-Morning Retail Stock & Customer Service Pro

Michaels Stores; East Falmouth (MA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels Stores in Falmouth, MA is hiring for a store position. You will assist customers, maintain a fast checkout, and support in-store operations including unloading trucks and stocking shelves. Cross training in framing is available; flexible hours may include nights and weekends.

Team members benefit from discounts, insurance options, 401(k) with match, and other programs. Applicants must be at least 16 years old and comply with store policies and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs).
• Maintain merchandise recovery and stock, complete returns and go backs, and ensure an in-stock store.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Falmouth, MA is hiring for a store position. You will assist customers, maintain a fast checkout, and support in-store operations including unloading trucks and stocking shelves. Cross training in framing is available; flexible hours may include nights and weekends.

Team members benefit from discounts, insurance options, 401(k) with match, and other programs. Applicants must be at least 16 years old and comply with store policies and safety standards.