Customer-First Retail Cashier & Store Associate

Michaels Stores; East Falmouth (MA); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Adoption assistance

Telemedicine services

Commuter benefits

Zusammenfassung

Michaels is seeking team members in Falmouth, MA to deliver friendly service and assist customers across store operations. You will help shoppers find products, process fast checkouts, and engage customers in Rewards and private label cards while supporting omnichannel processes.

The role requires standing for long periods, lifting, and flexibility to work nights/weekends. Benefits include discounts and potential 401(k) participation; core benefits vary by position.

Qualifikationen

• Retail and/or customer service experience preferred

Aufgaben

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout and adhere to cash handling standards
• Promote Rewards program and Private Label Credit Card enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Kenntnisse

Customer service

Cash handling

Jobbeschreibung

Michaels is seeking team members in Falmouth, MA to deliver friendly service and assist customers across store operations. You will help shoppers find products, process fast checkouts, and engage customers in Rewards and private label cards while supporting omnichannel processes.

The role requires standing for long periods, lifting, and flexibility to work nights/weekends. Benefits include discounts and potential 401(k) participation; core benefits vary by position.