Early-Morning Retail Ops Pro – Customer Experience

JCPenney; San Angelo (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Company match

Associate discount

Job summary

JCPenney in San Angelo, TX seeks an Operations Associate to deliver an outstanding customer experience through store operations before opening. This early morning role involves teamwork across pricing, stocking, unloading merchandise, and maintaining backroom standards to ensure product availability.

You'll contribute to Omnichannel initiatives and merchandising execution while embracing learning from peers and leadership.

Qualifications

• Retail experience preferred, 1–2 years.
• Customer-focused with ability to work in a fast-paced store.
• Willingness to learn store systems and processes.

Responsibilities

• Provide strong customer service and answer questions.
• Execute pricing and signing across store.
• Restock and replenish product to floor.
• Receive and unload merchandise.
• Maintain clean backroom and stockroom standards.
• Participate in omnichannel programs (BOPIS, Ship from Store, Returns).
• Assist in merchandising plan execution.
• Engage in ongoing training and process improvements.

Skills

Customer service

Pricing/signage

Stock replenishment

Unload merchandise

Omnichannel experience

Merchandising standards

Learning mindset

Job description

JCPenney in San Angelo, TX seeks an Operations Associate to deliver an outstanding customer experience through store operations before opening. This early morning role involves teamwork across pricing, stocking, unloading merchandise, and maintaining backroom standards to ensure product availability.

You'll contribute to Omnichannel initiatives and merchandising execution while embracing learning from peers and leadership.