Retail Operations Associate - Early Morning Impact

JCPenney; San Antonio (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Employee discount

Paid holidays

Job summary

JCPenney is seeking an Operations Associate in San Antonio, TX to deliver an outstanding customer experience by performing morning operations before the store opens. You will work with a team to execute pricing, merchandising plans, and stock the floor to ensure customers have the right styles and sizes.

The role emphasizes fast-paced execution, strong customer service, and collaboration across teams, with opportunities to learn and grow while supporting omnichannel initiatives and backroom

Qualifications

• Customer service experience in a fast-paced retail environment.
• Ability to work early morning shifts and execute tasks with accuracy.
• Strong teamwork and communication skills.

Responsibilities

• Assist customers and provide friendly service across the store.
• Execute pricing and signage updates quickly and accurately.
• Restock and replenish merchandise to meet customer demand.
• Receive and unload merchandise; keep backroom organized and safe.
• Support omnichannel initiatives (Buy Online Pickup in Store, Ship from Store, returns).
• Follow merchandising plans and maintain standards to enhance the customer experience.
• Engage in continuous learning and training materials.

Skills

Customer service

Retail experience

Job description

JCPenney is seeking an Operations Associate in San Antonio, TX to deliver an outstanding customer experience by performing morning operations before the store opens. You will work with a team to execute pricing, merchandising plans, and stock the floor to ensure customers have the right styles and sizes.

The role emphasizes fast-paced execution, strong customer service, and collaboration across teams, with opportunities to learn and grow while supporting omnichannel initiatives and backroom