Early-Morning Retail Operations Pro

JCPenney; Niles (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

JCPenney in Niles, IL seeks an Operations Associate to help create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to ensure pricing accuracy, merchandise replenishment, and smooth backroom operations.

You will engage with customers, support omnichannel initiatives, and contribute to merchandising standards while learning and growing with the team.

Qualifications

• 1–2 years retail experience.
• Strong customer service skills.
• Able to perform operations tasks early morning.
• Safety and housekeeping awareness.

Responsibilities

• Provide excellent customer service and assist customers promptly.
• Execute pricing and signing across merchandise.
• Replenish and restock to keep racks and shelves full.
• Receive and unload merchandise in the backroom.
• Maintain backroom standards and organization.
• Support omnichannel initiatives (BOPIS, Ship from Store, returns).
• Execute the merchandising plan with accuracy and efficiency.
• Engage in learning and training to improve processes.

Skills

Customer service

Pricing & signing

Stock replenishment

Merchandise receiving

Retail experience

Job description

JCPenney in Niles, IL seeks an Operations Associate to help create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to ensure pricing accuracy, merchandise replenishment, and smooth backroom operations.

You will engage with customers, support omnichannel initiatives, and contribute to merchandising standards while learning and growing with the team.