Early-Morning Dispatcher: Keep Drivers On Schedule

A. Duie Pyle, Inc.; Chicopee (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

A. Duie Pyle, Inc. in Chicopee, MA is seeking a dedicated Dispatcher to be the primary contact for our drivers. You will coordinate schedules, communicate with drivers, and support daily operations to meet customer deadlines.

Responsibilities include dispatching drivers in the TMW system, ensuring drivers arrive on time, coordinating with the shipping team, and enforcing PYLE SOPs. Strong communication and problem-solving are essential.

Qualifications

• HS Diploma or equivalent is required.
• Good computer skills; familiarity with Microsoft desired.
• Ability to solve problems; strong decision-making.
• Good communication skills; attention to detail and ability to decide.
• Team oriented with interpersonal skills and initiative.

Responsibilities

• Dispatching drivers in TMW system; managing assigned driver schedules.
• Ensuring drivers show up for assigned start time to meet customer cut times.
• Interacting with customers shipping team.
• Ensuring drivers follow PYLE SOPs (fuel at end of shift, DVIR, paperless logs).

Skills

Communication skills

Problem solving

Teamwork

Attention to detail

Initiative

Education

HS Diploma or equivalent

Tools

Microsoft Office

Job description

A. Duie Pyle, Inc. in Chicopee, MA is seeking a dedicated Dispatcher to be the primary contact for our drivers. You will coordinate schedules, communicate with drivers, and support daily operations to meet customer deadlines.

Responsibilities include dispatching drivers in the TMW system, ensuring drivers arrive on time, coordinating with the shipping team, and enforcing PYLE SOPs. Strong communication and problem-solving are essential.