Dispatcher- Dedicated

A. Duie Pyle, Inc.; Chicopee (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

A. Duie Pyle, Inc. in Chicopee, MA is seeking a dedicated Dispatcher to be the primary contact for our drivers. You will coordinate schedules, communicate with drivers, and support daily operations to meet customer deadlines.

Responsibilities include dispatching drivers in the TMW system, ensuring drivers arrive on time, coordinating with the shipping team, and enforcing PYLE SOPs. Strong communication and problem-solving are essential.

Qualifications

• HS Diploma or equivalent is required.
• Good computer skills; familiarity with Microsoft desired.
• Ability to solve problems; strong decision-making.
• Good communication skills; attention to detail and ability to decide.
• Team oriented with interpersonal skills and initiative.

Responsibilities

• Dispatching drivers in TMW system; managing assigned driver schedules.
• Ensuring drivers show up for assigned start time to meet customer cut times.
• Interacting with customers shipping team.
• Ensuring drivers follow PYLE SOPs (fuel at end of shift, DVIR, paperless logs).

Skills

Communication skills

Problem solving

Teamwork

Attention to detail

Initiative

Education

HS Diploma or equivalent

Tools

Microsoft Office

Job description

A. Duie Pyle is seeking a Dedicated Dispatcher to join our team in Chicopee, MA. In this key position, you will serve as the primary point of contact for our dedicated drivers. You will be responsible for maintaining consistent communication with drivers, resolving issues promptly, and supporting drivers with schedule updates, route changes, and daily operational needs.

Schedule: 6 AM

The responsibilities of the position include, but are not limited to:

• Dispatching drivers in TMW system; managing assigned driver schedules
• Making sure that drivers show up for assigned start time so they can meet customers cut times
• Interacting with customers shipping team
• Insuring sure drivers are following PYLE SOPS (fuel at the end of shift, DVIR, accurate paperless logs)

To be qualified for this position, you must possess the following:

• HS Diploma or equivalent
• Good computer skills; familiarity with Microsoft desired
• Ability to solve problems
• Good communication skills; excellent attention to detail and decision making skills
• Team oriented with good interpersonal skills; demonstrates initiative

The following skillsets are preferred:

• LTL/Dedicated transportation or warehouse operations background
• Prior dispatch and routing experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.