Fleet Dispatcher: Optimize Routes & On-Time Deliveries

Quantix SCS; Springfield (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Quantix SCS is seeking a Dispatcher to oversee a fleet of truck drivers in Springfield, MA. The role emphasizes safety, efficiency, and regulatory compliance while maintaining clear communication with drivers and cross-functional teams.

The position requires at least a high school diploma (GED) and 2+ years in dispatching, with knowledge of DOT regulations and strong multitasking abilities. It involves problem-solving, record-keeping, and incident response in a fast-paced environment.

Qualifications

• Requires high school diploma or GED; associate degree preferred.
• Minimum 2 years in dispatching or related field.
• Strong communication and multitasking skills with knowledge of DOT regulations.

Responsibilities

• Assign and schedule drivers to routes based on delivery requirements and driver availability.
• Communicate with drivers to provide instructions and updates throughout the day.
• Monitor and track delivery progress and address delays or issues.
• Maintain accurate records of driver logs, delivery times, and route details.
• Collaborate with customer service to address delivery-related inquiries.
• Ensure compliance with safety and DOT regulations.
• Analyze and optimize route efficiency to reduce costs and improve service levels.
• Coordinate vehicle maintenance and repairs to minimize downtime.
• Analyze fleet performance metrics to enhance efficiency.
• Enforce safety protocols and conduct regular safety meetings and training.
• Address and resolve HOS or safety-related issues promptly.
• Provide support in case of emergencies.

Skills

Communication

Multitasking

DOT regulations

Problem-solving

Attention to detail

Education

High School Diploma or GED

Associate Degree in Logistics

Job description

Quantix SCS is seeking a Dispatcher to oversee a fleet of truck drivers in Springfield, MA. The role emphasizes safety, efficiency, and regulatory compliance while maintaining clear communication with drivers and cross-functional teams.

The position requires at least a high school diploma (GED) and 2+ years in dispatching, with knowledge of DOT regulations and strong multitasking abilities. It involves problem-solving, record-keeping, and incident response in a fast-paced environment.